Store Manager at Chalhoub Group

The Store Manager is responsible for managing the team ensuring to achieve the sales targets through outstanding customer service, deliver sales reports, and manage efficiently the stock as he/she is fully accountable of the inventory process and result. In addition, he/she is accountable for the implementation of the company’s policies and procedures.

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Job Responsibilities:

– Promote delivery of exceptional Guest Experience & build customer loyalty
– Manage store topline & gross margin achievement
– Budget Management- Actively participate in preparation and execution of store budget (mainly top line)
– Network changes (New store opening and store closure)- Ensure commercial preparation of store before opening and during first months of operations. Propose remedial plan before store closure and execute phasing out plan during closure
– Product and coaching related to product – Act as the product champion and the link between back-office and the shop floor employees
– Effectively review & manage store operations
– Make sure that stores are properly staffed and monitor that administrative responsibilities are assigned to one specific staff at all time
– Monitor that administrative responsibilities are assigned at all time to, at least, one specific staff and that administrative KPIs are properly cascaded down to the concerned staff
– Assortment , Visual Merchandising and Marketing Monitor that VM & marketing activities are executed in network of stores Store Inventory Management- Responsible of stock variance in stores along with store managers
– Effectively manage & control store expenses (Uniforms, VM, store expenses, etc.)
– Ensure expenses related to uniform and petty cash remains within budget
– Team Management
– Act as a coordinator between store network and local back-office for smooth execution of activities Previous Experience